Network disruption caused by undersea cable cut resolved – NCC

Voice and data disruptions experienced by parts of West Africa has been resolved says the NCC and Mainone network.

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The Nigeria Communications Commission, NCC, has announced that the disruption to data and voice services due to undersea cable cut has been resolved. 

The commission made this known in a statement by its Director, Public Affairs Reuben Muoka on Monday evening. 

According to the statement, the network has been restored to ‘90% of their peak utilization capacities’

Recall the disruption had been across West Africa.

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The statement reads: 

Following the disruption on March 14, 2024, which affected data and voice services due to cuts in undersea fibre optics along the coasts of Cote d’Ivoire and Senegal, we are pleased to announce that services have now been restored to approximately 90% of their peak utilization capacities.

All operators who were impacted by the cuts have taken recovery capacity from submarine cables which were not impacted by the cuts, and have thus recovered approximately 90% of their peak utilisation capacities.

Mobile Network Operators have assured the Commission that data and voice services would operate optimally pending full repairs of the undersea cables as they have managed to activate alternative connectivities to bring back the situation to normalcy.

We extend our appreciation to telecom consumers for their patience and understanding during the downtime caused by the undersea fibre cuts.”

Meanwhile MainOne network, whose facilities provide internet services to many parts of western and southern Africa, also released a statement that the network was stable again. 

The company disclosed this in a statement posted on its X handle on Monday.

The statement reads:

“MainOne worked with regional partners late last week and over the weekend to reroute traffic with restoration capacity and our observations are that we have stability on our network across the region this morning,”

“We are actively working with our maintenance partners, vessel owners and permitting authorities to expedite the repair of our submarine cable. We are very optimistic that our cable will be repaired as planned and services fully restored so that we can continue to operate with the continued integrity of the submarine cable.

“We want to assure the West African business community and the public that the region remains open for business. We will continue to provide updates on the progress of the repair efforts through our website and social media channels. We appreciate your patience and understanding,”

Network disruption caused by undersea cable cut resolved – NCC

The Nigeria Communications Commission, NCC, has announced that the disruption to data and voice services due to undersea cable cut has been resolved. 

The commission made this known in a statement by its Director, Public Affairs Reuben Muoka on Monday evening. 

According to the statement, the network has been restored to ‘90% of their peak utilization capacities’

Recall the disruption had been across West Africa.

The statement reads: 

Following the disruption on March 14, 2024, which affected data and voice services due to cuts in undersea fibre optics along the coasts of Cote d’Ivoire and Senegal, we are pleased to announce that services have now been restored to approximately 90% of their peak utilization capacities.

All operators who were impacted by the cuts have taken recovery capacity from submarine cables which were not impacted by the cuts, and have thus recovered approximately 90% of their peak utilisation capacities.

Mobile Network Operators have assured the Commission that data and voice services would operate optimally pending full repairs of the undersea cables as they have managed to activate alternative connectivities to bring back the situation to normalcy.

We extend our appreciation to telecom consumers for their patience and understanding during the downtime caused by the undersea fibre cuts.”

Meanwhile MainOne network, whose facilities provide internet services to many parts of western and southern Africa, also released a statement that the network was stable again. 

The company disclosed this in a statement posted on its X handle on Monday.

The statement reads:

“MainOne worked with regional partners late last week and over the weekend to reroute traffic with restoration capacity and our observations are that we have stability on our network across the region this morning,”

“We are actively working with our maintenance partners, vessel owners and permitting authorities to expedite the repair of our submarine cable. We are very optimistic that our cable will be repaired as planned and services fully restored so that we can continue to operate with the continued integrity of the submarine cable.

“We want to assure the West African business community and the public that the region remains open for business. We will continue to provide updates on the progress of the repair efforts through our website and social media channels. We appreciate your patience and understanding,”


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